Cust. Care : 011 - 26365497, 9205-412-939 / sales@mybookshop.co.in

Online School Bookstore! Mybookshop.co.in

Our Policies

Delivery Policy

All our books will be delivered in the transparent pack so without opening the packing, you can check and confirm that the product is the one that you have ordered. 

We will endeavour to deliver the products to you within 3 to 10 working  days of your order within India, where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 31 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those products and any delivery charges you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer, if we delay in supplying or do not supply those products. MyBookShop take orders from selected pincodes of states of India. If due to any technical reason, an order is placed from the pincodes where we do not deliver the products than we shall cancel the order, also if any amount is paid for such orders, we shall refund the amount paid. We have the full right whether the order should be cancelled or not. The customer agrees not to dispute the decision made by us  and accept our decision regarding the cancellation. 

Cancellation Policy

We will Endeavour to deliver your order as soon as possible and as soon as you place your order by our website, we will try to dispatch it within 24 hours of you placing your order. In case, you would like to cancel your order, you can contact us and inform us for the same and we will cancel your order. To cancel your order please contact us at  011 - 26365497 / 9205412939  / info@mybookshop.co.in

In case we receive a cancellation notice and the order has not been processed/ dispatched by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and dispatched by us. We have the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.

Although before dispatching/sending your order out for delivery, if possible our executive will call you or your phone number which/if you have given to confirm your order, and you will have the option to cancel the order at that time so we will cancel it and do not dispatch your order.

Return and Exchange Policy

If it happens sometime we may have delivered you a wrong product which you have not ordered. You can contact us by mail, phone or our website. And we will Exchange the product with the correct one that you have ordered, provided that the transparent packing is not broken or tampered with.

Please note that the following conditions are necessary for return/exchange of the product

  • The product/book  is still in its transparent pack and not tempered with or broken in any manner
  • If transparent packing is broken the return/exchange will not be possible and it will be on our complete discretion whether to provide you with exchange
  • In case the transparent pack is broken or tampered with and still we will decide to exchange your product a small additional cost might be charged for the same.

Refund Policy

After successfully delivery of the product/item it is not possible to Refund the order.

 

For any query regarding Delivery, Cancellation, Return, Exchange & Refund Policy. Please feel free to Contact Us

Ph:  011 - 26365497 / 9205412939
email - info@mybookshop.co.in