Macmillan Publishers India Pvt. Ltd.
Indian Institute of Banking & Finance
About the book
Technology has become the driver for retail banking explosion, and technology products like ATM, Internet Banking, Mobile Banking, Card products like Debit Cards, Credit Cards and remittance products like RTGS and NEFT are making their presence felt in the retail space. Banks are embracing different strategies, redesigning their conventional business silos, reengineering their channels, products and services to increase the share of the customer wallet. In this scenario, it is imperative that every present-day banker is updated with these concepts and this book is an attempt to achieve that objective. The book covers the different dimensions of retail banking and presents a broad canvas containing the important facets of retail banking.
About the Author
Indian Institute of Banking and Finance (Formerly The Indian Institute of Bankers) established in 1928, is a professional body of banks, financial institutions and their employees in India. During its 90 years of service, IIBF has emerged as a premier Institute in banking and finance education of those employed in the sector, aiming for professional excellence. The institute has awarded over 12.75 lakh banking and finance qualification, viz. JAIIB, CAIIB, Diploma, Certificates and Advanced Certificates in specialized areas. The pedagogy of Distance learning offered by the Institute comprises (i) publishing specific courseware for each paper/examination; (II) holding classroom learning through accredited institutions; (III) organizing contact classes; (IV) offering video lectures; (V) offering e-learning through portal; (VI) organizing campus training for selected courses etc.