At MyBookShop, we are committed to delivering your products in a timely and secure manner. Below is our detailed shipping policy:
Domestic Shipping (Within India)
Processing Time:
Orders are typically processed within 24 to 48 hours of receipt.
Delivery timelines may vary based on product availability and location.
Estimated Delivery Time:
We aim to deliver your order within 3 to 10 business days within India.
Delivery times may vary depending on the destination and product availability.
Shipping Charges:
Shipping charges are calculated based on the order value, weight, and delivery location.
Free shipping may apply to orders above a certain value.
Any applicable taxes, duties, and shipping charges will be displayed during checkout.
Tracking Your Order:
Once your order is dispatched, we will send you tracking information via SMS or email.
You can track your order status through the provided link.
Delivery Issues:
If there is any issue with the delivery or the order status shows “Delivered” but you have not received the product, please contact us within 3 days.
If the product is returned due to customer unavailability or incorrect delivery details, additional shipping charges may apply for re-delivery.
Order Cancellation:
Orders can be canceled before dispatch by contacting us. If the order has already been dispatched, it can only be canceled upon return as per the Return & Refund Policy.
International Shipping Policy
We also offer international shipping for customers outside of India, under the following terms:
Shipping Carriers:
We use trusted international carriers like FedEx, DHL, and Aramex for all international shipments.
Shipping time is estimated to be 10 to 15 business days, but this may vary due to customs processing in the destination country.
Customs, Duties, Taxes, And Additional Charges:
Orders shipped to addresses outside India may be subject to additional customs duties, taxes, or other charges.
These charges are determined by the customs authorities of the destination country. The customer is responsible for any such charges.
We recommend that international customers check with their local customs office for details on applicable charges.
Shipping Costs:
Shipping costs for international orders are calculated at checkout based on the destination country, order size, and weight.
You will see the final shipping cost before completing your order.
Customs Delays:
Please note that customs processing can sometimes cause delays in shipping. We are not responsible for any delays caused by customs procedures in the destination country.
Order Tracking:
Once your order is dispatched, we will send you tracking details. You can track your order through the carrier’s website.
International Returns:
International returns are subject to the Return and Refund Policy. Please contact us within 3 days of receiving your order if there are any issues with the product.
The customer will bear the cost of shipping for returns and exchanges.
Disclaimer
MyBookShop uses third-party courier services to deliver orders, and we are not responsible for the behavior or actions of the courier company or their representatives. In the rare case of delivery issues caused by the shipping company, we will work with the courier to resolve the issue. Refunds or exchanges may be offered based on the circumstances outlined in our policies.
For any questions regarding shipping, delivery timeframes, or international orders, please feel free to contact us:
Phone: 011-42750442 / 9205412939
Email: info@mybookshop.co.in